Frequently Asked Questions
Everything you need to know about your Buffbunny Collection experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our high-performance fabrics vary in compression levels, we recommend checking the 'Fit & Fabric' section for specific sizing recommendations.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of your purchase date, provided items are in original condition with tags attached. Please note that items marked as 'Final Sale' cannot be returned.
When will my order ship?
Orders are typically processed within 2-4 business days. During major collection launches or holiday periods, processing may take up to 7-10 business days due to high volume.
Do you ship internationally?
Yes, Buffbunny Collection ships to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How should I wash my Buffbunny apparel?
To maintain the longevity of your pieces, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I change or cancel my order after it is placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been processed. Please double-check your address and items before completing checkout.